Refunds, invoices and price changes

Refunds and billing disputes are always handled by a person: send a ticket with the category Billing from the support page.

Refunds

Purchases can be refunded within 60 days. For lifetime codes the refund is done by the operator; the code stops working and the account keeps what any other codes give.

Invoices

Card payments are processed by Paddle, who acts as the seller and issues the invoice and handles sales tax. Invoices will be available from the payment emails once card payments open.

Price changes

• Every price shown is a price actually charged; a "was" price appears only when that price was really charged for a while.
• When a public price goes down, current subscribers on that plan are told and can switch to the new price with one click from the Account page; it applies from the next renewal. Nothing changes unless you choose to switch.